JOB TITLE: Customer Relationship Manager (CRM)
REPORTS TO: Store Manager

JOB DESCRIPTION:

 JOB TITLE: Service Manager 

GENERAL JOB SUMMARY: This position will be responsible for managing and supervising all aspects of service operation, under the guidance of the store manager.

ESSENTIAL DUTIES & RESPONSIBILITIES:

- Ensure excellent internal and external customer service and communication

- Demonstrate ability to effectively work with a team

- Assist with recruiting, hiring, training, monitoring, & evaluating staff